CNBC Support Charges

CNBC Computing Facilities is a 100% recharge center; we charge yearly fees to recover the costs of providing these services.

CNBC Computing Services that incur annual charges:

  1. Desktop Support ($2500 per user) including CrashPlan PROe per user.
  2. Cluster Access and Support ($4000 per lab)
  3. Trial Cluster Access (one time per a lab) for one year, limited to two users ($2000 per lab)
  4. CrashPlan PROe Incremental desktop file backup ONLY. ($2500/lab)
Desktop Support charges cover the following services
  • Desktop Computer Support
  • File Server (raptor):
    • User account
    • File Server space for file storage (within reason).
    • Home-page hosting
  • CNBC Email (reading & sending)
  • CNBC Help Desk support (walk-in, phone calls, and email)
  • One (1) Software license from CrashPlan PROe for incremental desktop file backup.
  • Operations monitoring of core services.
NOTE: Labs paying for two (2) or more Desktop Support charges will also have access to the CNBC cluster at no additional charge.
Cluster Access and Support charges cover the following services
  • Access to the CNBC cluster for lab members (CNBC is charged a monthly fee for each user. Please maintain accounts only for members in your lab who actively use the cluster: these charges are included in the Cluster access fees).
  • Cluster Disk Space for file storage (within reason).
  • CNBC Help Desk support (walk-in, phone calls, and email) for the Cluster.
  • Limited (<100 GB per account) file server space on raptor for all lab members (web hosting included).
Trial Cluster Access and Support charges cover the following services
  • Access to the CNBC cluster for 2 lab members for 1 year (available to labs that are new to CNBC's cluster resources - 1 time only).
  • Cluster Disk Space for file storage (within reason).
  • CNBC Help Desk support (walk-in, phone calls, and email) for the Cluster.
CrashPlan PROe Incremental desktop file backup support charges cover
  • Software licenses for CrashPlan PROe for incremental desktop document backup for the members of your lab.
  • Support for the backup and recovery of computer documents for your lab.
Edit | Attach | Watch | Print version | History: r10 < r9 < r8 < r7 < r6 | Backlinks | Raw View | Raw edit | More topic actions...
Topic revision: r7 - 2015-01-13 - dpane
 
  • Edit
  • Attach
This site is powered by the TWiki collaboration platform Powered by PerlCopyright © 2008-2019 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding TWiki? Send feedback